Call Analytics
Transcribe and analyze 100% of your calls. Quality scoring, PII masking, coaching insights — all running on your GPU. No data leaves your infrastructure.
What you get
Speech-to-Text
Whisper-based ASR engine handles accents, background noise, and cross-talk. Supports Russian, English, Thai, Chinese, Spanish.
Quality Scoring
Every call gets a score based on script compliance, empathy markers, resolution speed. Customizable rubrics per team.
PII Masking
Automatic detection and redaction of names, phone numbers, card numbers, addresses. GDPR-ready out of the box.
Coaching Insights
LLM-powered analysis identifies coaching opportunities, flags risky calls, and generates summaries for team leads.
Real-Time Dashboards
Track SLA compliance, agent performance, topic trends. Export reports or connect to your BI stack via API.
100% On-Premise
Runs on your GPU. Whisper + vLLM + Qwen. Zero external API calls. Audio never leaves your infrastructure.
How it works
Upload or stream
Drop call recordings or connect your PBX/VoIP. We accept WAV, MP3, OGG, OPUS — any format, any bitrate.
AI processes
Whisper transcribes. Qwen scores quality, detects topics, masks PII, generates summaries. All on your GPU.
Get insights
Dashboard shows scores, trends, alerts. Export via API or CSV. Team leads get daily digests.
Ready to analyze your calls?
Book a free 15-minute call. Bring a sample recording — see results on your actual data.