Speech recognition, clean-up, classification and review notes, with audio and transcripts kept on the owner’s disks.
What works today
- One pipeline behind three entry points: web, HTTP and command line.
- A reference configuration tuned for one class of telephone recordings.
Why it is in the lab
Review teams usually listen to a small sample of calls. The question is how much of the review can be prepared locally, and what has to be retuned for each language and call type.